Delivery Information

Is international shipping available?
  • Yes. You may also inquire if our shipping services covers your country and region before making a purchase.
  • Free shipping offer is only available to Hong Kong and Macau at this moment for new device purchases.

Upon confirmation of the order, can I cancel or change to other delivery methods.

  • Orders cannot be cancelled or changed after confirmation.

How long until I receive my order?

Estimates below are based on after we have fulfilled and shipped the orders out. Delivery estimates does not include order processing times.

  • Residential addresses: 2-5 business days
  • Commercial/EF Locker addresses: 1-3 business days
    If I would like to change my shipping address, what should I do?

    -Orders cannot be cancelled or changed after confirmation on the system. If you would like to make changes, please contact Customer Service at (852) 3616 0454 or email to info@ttot.com.hk. We might alter the charge as a result of this change and the cost shall be borne by the customer.

    There may not be anyone at home to receive my package. Is there anywhere I can request to ship it to?

    You may opt to use a nearby EF Locker or your place of business.

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