Delivery Information

• Yes. You may also inquire if our shipping services covers your country and region before making a purchase.
• Free shipping offer is only available to Hong Kong and Macau at this moment for new device purchases.

Upon confirmation of the order, can I cancel or change to other delivery methods.

• Orders cannot be cancelled or changed after confirmation.

How long until I receive my order?

Estimates below are based on after we have fulfilled and shipped the orders out. Delivery estimates does not include order processing times.

• Residential addresses: 2-5 business days
• Commercial/EF Locker addresses: 1-3 business days

Lunar New Year Business Hours Notice:

16 Feb: 10:00 – 14:00

17–24 Feb: Closed

25 Feb: Business as usual

-Orders cannot be cancelled or changed after confirmation on the system. If you would like to make changes, please contact Customer Service at (852) 3616 0454 or email to info@ttot.com.hk. We might alter the charge as a result of this change and the cost shall be borne by the customer.

There may not be anyone at home to receive my package. Is there anywhere I can request to ship it to?

You may opt to use a nearby SF Locker or your place of business.