Return Policy

Did you purchase through our website and are looking to return an item?

*If you received an incorrect item, did not receive an item, or your item is damaged in any way upon receiving it please submit a ticket to our Support Team here.

Return Standards & Conditions

• Item sold are non-refundable.
• Please keep this receipt for item exchange within 7 days of purchase for standard price items without unbox, usage or device pairing.
• Price difference and shipping charge shall be paid in full for the exchange.
• Opened items are subject to denial.
• Items with strong odors or smell like smoke, cologne, detergent, etc will not be accepted
• Items with markings or other stains (such as deodorant) will not be accepted.
• If you are returning your partial/ entire order, please note that the original shipping costs are not refunded.
• If your return is denied, then it will be sent back to you within 3-5 business days of you being notified via email.

 Can sale items be returned?

• Item sold are non-refundable.
  
  • This includes both returning items for an exchange or returning items for a refund.
  • If you received an incorrect item, did not receive an item, or your item is damaged in any way upon receiving it, please submit a ticket to our Support Team here.
• Replacement watch bands, chest straps are final sale even if is claimed to be new and are ineligible to be returned due to hygienic reasons.